FAQ VCCLClouD Frequently asked questions

Pre-Sale Questions



All servers on your account are billed hourly up to the monthly rate cap. The hourly rate is determined by dividing the monthly rate by 672 hours (28 days). If your server is online for more than 672 hours in a calendar month, you will only be billed the monthly rate. Accumulated charges are invoiced to your account on the 1st of every month.

VCCLClouD accept Visa, Mastercard, Amex, Discover, JCB, Paypal, Paypal direct, Bank Transfer, UPI, IMPS and up to 15 different methods.

If your plan has 1000GB allocated to it, the amount of transfer per hour for overage calculations is 1000 / 672 = 1.48GB/hour. Your pending charges will reflect the overage calculated by this formula. Note: In some cases it may be less expensive to leave your instance running than to destroy it and be assessed overage charges.

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Technical Questions



At this moment we offering all the major operatings systems to their machines. It includes CentOS, CoreOS, Debian, Fedora, FreeBSD, OpenBSD, Ubuntu, Windows and even you can upload your own OS too.

Yes, we will give you full console access where you can use these VMs on your own needs.

In order to achieve the highest possible virtualized performance, all of our host machines use the latest-gen Intel CPU architecture with 100% SSD storage.

We utilize KVM ( Kernel-based Virtual Machine ) on 100% of our infrastructure.

Bare Metal instances offer direct access to dedicated servers with no noisy neighbors. Compared to compute instances which are deployed in a virtualized cloud environment, bare metal grants you unrestricted access to the underlying physical servers making these servers suitable for even the most resource intensive workloads.

We have a dedicated support team and a active chat responders where you can ask your queries or you can raise a ticket for a proper technical replies and solutions. The support replies are depend on the flow of customers queries and it affects delay in replies.

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Have a pre-sale question for our packages?

  • User Avatar
    John DOE 12 mins ago

    Hello anyone here? I need to purchase web hosting!

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    Staff 13 mins ago

    Hey John! Welcome to the HostHubs support chat!

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