Know more about our policies. This is policy page of VCCL ClouD

Privacy Policy



COOKIES AND THE RIGHT TO OBJECT TO DIRECT ADVERTISING:

This website uses cookies to improve our site’s user-friendliness and to measure where our visitors come from. By continuing to use our website, you agree to our use of cookies..

"Cookies" are small files that are stored on a user's computer. Cookies can store different kinds of data. Cookies are primarily used to store information about users. They are stored on the users' devices during and/or after users visit a website or online store. "Temporary cookies", "session cookies", or "transient cookies" are cookies that are deleted after users leave an online store and close their browsers. With such cookies, for example, the content of a shopping basket can be stored in an online shop or a login bottleneck. However, other cookies are referred to as "permanent" or "persistent" and remain stored even after the browser is closed. For example, users' login status can be saved when they visit a shop after several days. Likewise, permanent cookies can measure the "range" of a website (where the users are geographically located) or information on the users' interests. This information is used for marketing purposes. "Third-party cookies" are cookies that are offered by the original providers (who operate the online store or website) to other parties. (If the original provider is the one using the cookies, they are often called "first-party cookies"). It is useful to know the above terms so that you understand our cookie policies and data protection agreement. If, as a VCCL ClouD Pvt.Ltd. customer or as a visitor to our websites or interfaces, you do not wish cookies to be stored on your computer, we ask you to deactivate the corresponding option in the system settings of your browser. You can also delete stored cookies in the system settings of your browser. However, if you do these things, it will likely lead to problems when you try to use VCCL ClouD Pvt.Ltd websites and interfaces. If you would like to "opt out" of the use of cookies for online marketing and tracking purposes, you may be interested these two sites to help you:

1) the US site http://www.aboutads.info/choices/

2) the EU site http://www.youronlinechoices.com/.

Furthermore, you can deactivate cookies from being stored on your computer or device by changing your browser settings. However, if you do this, it will likely lead to problems when you try to use VCCL ClouD Pvt.Ltd websites, interfaces, and features on the interfaces.

We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send it out. We will automatically send you status messages from our diff websites if you have previously changed your settings on our customer administration interface in which you request these messages. We also save and process data that job applicants provide us as part of the job application process.

Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored..

Email addresses:

If you subscribe to our newsletter or request that you receive automated messages from vcclcloud.com & vcclhosting.com, we also store your email address and phone numbers. We delete your email address once you delete your user account or if you unsubscribe from our newsletter. ..

WHO WE FORWARD YOUR DATA :

IN PARTICULAR, THIS MAY OCCUR IN THE FOLLOWING CASES:

DOMAIN REGISTRATION

If we register a domain for you, we provide the required data to the corresponding registration service provider.

PAYMENT VIA CREDIT CARD:

When paying via credit card, the payment is processed by an external service provider. For credit card payments, your information is collected directly by billing application.

DEBT COLLECTION AGENCY

If you as a customer fail to pay your invoices on time, your necessary data are passed on to an external debt collection agency.

JOB APPLICATION DOCUMENTS

If you apply for a job using our career portal, we pass on your job application documents to our subsidiaries at VCCL ClouD India or Our HR Agency. We have order processing contracts with both of them.

THIRD COUNTRIES

Data is transferred to third countries in adherence to the legally regulated admissibility requirements. We will not transfer your data to a third country if it does serve the purpose of performing our contract with you; we have no consent from you; the transfer is not necessary to assert, exercise or defend legal claims; and there are no other exceptions, We will only transfer your data to a third country if there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards in accordance with Art. 46 GDPR. Once such adequacy decision (regarding an adequate level of protection) is the "Privacy Shield" for the USA. For transfers to a company certified under the Privacy Shield, the data privacy level is considered essentially as adequate within the meaning of Art. 45 GDPR. However, we usually do not rely on the Privacy Shield, but rather create appropriate privacy guarantees and complete the EU standard data privacy clauses issued by the European Commission with the receiving party. Together these actions establish appropriate safeguards in accordance with Art. 46 GDPR and provide an adequate level of protection.

OTHER CATEGORIES OF RECIPIENTS

Marketing agency,Supplier,Server Provider,State authorities and courts

Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, time, date, website from which you come to our site. Your IP address is saved for 7 days and then anonymized. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.

We sometimes have sweepstakes on our websites for various occasions. If you choose to participate in the sweepstakes, we save your first and last names, your email address and, if applicable, the country you come from. We use the collected data only to process the sweepstakes. Once the sweepstakes end and the winner or winners are chosen and notified, the collected data are deleted.

Terms and conditions



1.1 The following terms and conditions apply to all business relationships between the customer and VCCL Cloud Pvt.Ltd.(India), following named as “us”. The governing law is that which was valid when the contract was put into effect.

1.2 Dissenting, conflicting or additional customer terms and conditions, even if acknowledged, are not part of the contract unless their validity is expressly agreed upon.

1.3 The various top-level domains (“domain suffixes”) are administered by a multitude of different, mostly national, organisations..

2.CONCLUSION OF THE CONTRACT

2.1 Our offers are subject to change. We reserve the right to make technical and other changes within reason.

2.2 Upon ordering, the customer is bound to the tentative offer. We will confirm the receipt of the customer's order immediately. The confirmation is not contractually binding. The confirmation and acceptance of the contract may be incorporated together.

2.3 We are entitled to accept the offer of a contract (the order) within a period of 5 working days after receipt. We are also entitled to reject the order after examining the reliability of the customer.

3.1 As far as the subject of the contractual relationship is concerned regarding the registration of domain names, we conduct the procurement of the desired domain only. For the actual allocation of the domain name, the customer can only expect it if this is confirmed by us. We do not have any influence over the allocation of the domain. A liability and warranty for the actual allocation of ordered domain names is therefore excluded.

3.2 We guarantee an annual average of 99.9% network availability for the infrastructure of our computer center. If the security of the power supply network or the maintenance of network integrity is in jeopardy, we can temporarily restrict access to the service as required.

3.3 The services offered are those valid at the time of the order based on the offer information, the order form and the applicable monthly special offers

3.4 If the customer wishes to be registered with search engines (online search engines of Internet content), we are only responsible for mediation. The operators of the search engines are solely responsible for the date and time of the admission to the search engine.

3.5 Technical limitations are regulated by the System Policies, which can be accessed or requested from you.

3.6 Technical support services are not included in the offers. If needed or desired the user will be charged separately. The effective prices are available at any time at

4.1 Where data is transmitted to us, the customer is to back up their data regularly. The server will be backed up regularly by us when this is part of the offer. In the case of data loss, the customer must transfer the respective databases to us again free of charge.

4.2 The customer is obliged to carry out a complete data backup before any changes are made.

4.3 The customer will receive an user ID and password for security purposes. This must be kept confidential. The client will be held liable for any malpractice resulting from the unauthorized use of the password. If the customer becomes aware that unauthorized third parties know the password, they have to inform us without delay. If the customer is at fault for third-party password abuse, the customer will be liable for all user fees and damages. In suspicious cases the client is able to request a new password, which we then send on to the clients..

5.1 For direct damages, secondary damages or lost profits due to technical problems and disturbances within the Internet that are not in our sphere of influence, we assume no liability.

5.2 With regards to contractors, we are not liable for minor negligence of contractual obligations. This does not apply to all cases of personal injury and is in accordance with the product liability law.

For indirect damages and loss of profits, we are liable only in cases of intentional or gross negligence. In this case we are liable only for the contract-typical predictable damage, a maximum of 100% of the annually fee.

5.3 If the customer’s web content is in violation of paragraph 6 of obligations, particularly in violation of legal prohibitions or morality, they shall be liable to us for all of the resulting direct and indirect damages, including property damage. In addition, the customer agrees to free us from all claims by third parties – no matter which kind – that may result from illegal internet content. The exemption obligation includes liability for all legal defence costs (e.g. court and attorneys' fees).

6.1 The current valid prices are accessible at any time at https://www.vcclcloud.com

6.2 Depending on the contractual agreement, a monthly, quarterly or annual account will be issued. Monthly payments are conducted solely by issuing a debit authorization. All other payments are carried out through issuing an invoice. Payment is due immediately upon receiving the invoice.

6.3 We are entitled without warning to deduct default interest on all overdue payments as indicated on the invoices.

If the client is a consumer/end-user, the amount of interest charged will be 5 percentage points above the base rate. If the client is a contractor/business, the interest charged will be 8 percentage points above the base rate.

6.4 We are also entitled, in case of default payments, to block the internet presence of the customer and to block all other functions.

6.5 The acceptance of checks is only for processing.

6.6 Invoices are sent by Email as attachments, on request with qualified signature. To receive invoices by ordinary post we are entitled to charge a reasonable service fee. For retrospective changes to invoices, which come about due to no fault of ours, we are entitled to charge a reasonable service fee..

7.1 Where not otherwise contractually agreed, the contracts are in place for an indefinite period of time.

7.2 The contract is cancellable without giving reasons by both parties at any time during a period of 30 days to the end of the month, but at the earliest on expiry of the minimum contract period stipulated in the contract. A cancellation can be done in writing by letter, fax, email or via the secure online administrations interface, provided this option is available.

7.3 We are also entitled to terminate the contractual relationship for good cause without notice. One important reason for termination would be in the case of two consecutive months that the customer did not pay a substantial part of the compensation owed. Another important reason, among others, can also be that the customer contravenes or ignores warnings about infringement of the requirements of section 6.

Another important reason, that can result in block or determination without notice, may be that the customer uses content, which affects the performance or the safety of the server.

7.4 The place of business for all services under this contract is Maharashtra, India. Jurisdiction for all disputes arising from this contract is for the relevant local Kolhapur court if the customer is a contractor, a legal entity of public law, or public legal special fund.

The same applies if the customer does not have general jurisdiction in India or when the domicile or habitual residence at the time of the action is not known. We are also entitled to take legal action in the country of residence of the customer.

7.5 If the client intends to devolve his contractual rights to another person, he requires our consent. Devolution of contractual rights can only be done in writing by letter, fax or via the secure online administrations interface, provided this option is available. When devolution is carried out by letter or fax, the previous and the new contract partners must both provide a signature.

8.RULES FOR RESELLER

8.1 The customer is entitled to third-party contractual rights using the internet presence provided to him by us. In this case, the client still remains the sole contractor. The client is committed to all the terms of the contract, arising from the terms and conditions as well as from our order forms, passing these on to all third parties and obliging them to comply with the terms. This also applies to the requirements in section 1.3 of these terms and conditions.

8.2 When changes need to be made regarding the participation acts of third parties, the customer is obligated to cooperate. The customer will provide us with the third party's address and contact details on request. We are entitled, in the case of changes, to contact third parties directly to demand their written agreement to the changes.

8.3 The customer is responsible for all third party contractual violations. The customer is financially liable to us for all damages resulting from third party violations. In addition, we are exempt from liability for all claims which may arise from third parties and others.

9. CANCELLATION

9.1 Right of withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us VCCL ClouD Pvt. Ltd. SF3,Lords Premises,1026, Eward ,Kolhapur,Maharashtra,India, Telephone: +91 9637136077, email: support@vcclhosting.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax, Email or via the secure online administrations interface). You may use the model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

9.2 Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

10. QUERIES AND COMPLAINTS

If you requested to begin the performance of service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract..

Your questions regarding our policies please

Email Support


Contact Form


Have a pre-sale question for our packages?

  • User Avatar
    John DOE 12 mins ago

    Hello anyone here? I need to purchase web hosting!

  • User Avatar
    Staff 13 mins ago

    Hey John! Welcome to the HostHubs support chat!

Scroll to Top